Arfa, Arina Rezkyana, Nasrudin Nasrudin, and Reza Aril Ahri. “Pengaruh Kualitas Layanan Terhadap Kepuasan Pasien Dan Loyalitas Pasien Rawat Inap Di Rumah Sakit Ibu Anak Sitti Khadijah 1 Makassar: The Effect of Service Quality on Patient Satisfaction and Loyalty of Inpatients at Sitti Khadijah 1 Hospital Makassar”. Journal of Aafiyah Health Research (JAHR) 6, no. 2 (February 23, 2025): 79–87. Accessed October 18, 2026. https://jurnal.pascasarjana.umi.ac.id/index.php/jahr/article/view/2019.