Pengaruh Motivasi Hedonis dan Kebiasaan Terhadap Perilaku Pengguna Melalui Niat Pengguna Rekam Medis Elektronik Berbasis Model UTAUT 2 di RSUD Lamaddukkelleng:   The Influence of Motivation Hedonic Motivation and Habits on User Behavior through Intention to Use Electronic Medical Records Electronic Medical Records Based on UTAUT 2 Model at Lamaddukkelleng Hospital

Rakhmawati Rauf; Fairus Prihatin Idris; Alfina Baharuddin; Yusriani Yusriani; Andi Rizki Amelia AP; Reza Aril Ahri

doi:10.52103/jahr.v6i1.1896

Pengaruh Motivasi Hedonis dan Kebiasaan Terhadap Perilaku Pengguna Melalui Niat Pengguna Rekam Medis Elektronik Berbasis Model UTAUT 2 di RSUD Lamaddukkelleng

The Influence of Motivation Hedonic Motivation and Habits on User Behavior through Intention to Use Electronic Medical Records Electronic Medical Records Based on UTAUT 2 Model at Lamaddukkelleng Hospital

Authors

Rakhmawati Rauf RSUD Lamaddukkelleng Kabupaten Wajo
Fairus Prihatin Idris Magister Kesehatan Masyarakat, Program Pasca Sarjana, Universitas Muslim Indonesia, Makassar, Indonesia
Alfina Baharuddin Magister Kesehatan Masyarakat, Program Pasca Sarjana, Universitas Muslim Indonesia, Makassar, Indonesia
Yusriani Yusriani Magister Kesehatan Masyarakat, Program Pasca Sarjana, Universitas Muslim Indonesia, Makassar, Indonesia
Andi Rizki Amelia AP Magister Kesehatan Masyarakat, Program Pasca Sarjana, Universitas Muslim Indonesia, Makassar, Indonesia
Reza Aril Ahri Magister Kesehatan Masyarakat, Program Pasca Sarjana, Universitas Muslim Indonesia, Makassar, Indonesia

DOI:

https://doi.org/10.52103/jahr.v6i1.1896

Keywords:

Motivasi Hedonis, Kebiasaan, Perilaku Pengguna, Niat Pengguna, Rekam Medis Elektronik

Abstract

Abstract

Background: The Ministry of Health targets that every hospital in Indonesia must use Electronic Medical Records (EMR). The implementation of EMR in Indonesia is still low and is constrained by user behavior in adopting EMR. Evaluating user behavior can provide recommendations for the success of EMR implementation.

Objective: To analyze of Hedonic Motivation and Habits on User Behavior through Behavioral Intentions of Electronic Medical Records at RSUD Lamaddukkelleng.

Method: The research is quantitative research with a Cross Sectional Study design. Data analysis using SEM-PLS. The sampling technique used was disproportionate random sampling with the Slovin formula, obtaining 152 Health Worker respondents. Data were collected using a questionnaire with a Likert scale.

Results: Hedonic Motivation (p=0.000) and Habits (p=0.001) have a positive effect on Behavioral Intention. Behavioral Intention (p=0.000) itself has a positive effect on Use Behavior. Hedonic motivation (p=0.001) and Habits (p=0.000) have a positive effect on Use behavior through Behavioral intention of users of electronic medical records.

Conclusion: There was an increase in Behavioral intentions which were influenced by Hedonic Motivation and Habits and there was an increase indirectly influencing Use behavior through Behavioral Intentions by Hedonic Motivation and Habits in the use of Electronic Medical Records. There is an increase in Use Behavior directly influenced by Behavioral Intention.

Abstrak

Latar Belakang: Kementerian Kesehatan menargetkan setiap rumah sakit di Indonesia harus menggunakan Rekam Medis Elektronik (RME). Implementasi RME di Indonesia masih rendah dan terkendala oleh perilaku pengguna dalam mengadopsi RME. Mengevaluasi perilaku pengguna dapat memberikan rekomendasi keberhasilan penerapan RME.

Tujuan: Untuk menganalisis Motivasi dan Kebiasaan Hedonik terhadap Perilaku Pengguna melalui Intensi Perilaku Rekam Medis Elektronik di RSUD Lamaddukkelleng.

Metode: Penelitian ini merupakan penelitian kuantitatif dengan desain Cross Sectional Study. Analisis data menggunakan SEM-PLS. Teknik pengambilan sampel yang digunakan adalah disproportionate random sampling dengan rumus Slovin, diperoleh 152 responden Tenaga Kesehatan. Data dikumpulkan menggunakan kuesioner dengan skala likert.

Hasil: Motivasi Hedonis (p=0.000) dan Kebiasaan (p=0.001) berpengaruh positif terhadap Niat Pengguna. Niat Pengguna (p=0.000) sendiri berpengaruh positif terhadap Perilaku Pengguna. Motivasi Hedonis (p=0.001) dan Kebiasaan (p=0.000) berpengaruh positif terhadap Perilaku Penggunaan melalui Niat Perilaku pengguna rekam medis elektronik.

Kesimpulan: Terdapat peningkatan Niat Pengguna yang dipengaruhi oleh Motivasi Hedonis dan Kebiasaan. Terdapat peningkatan yang secara tidak langsung mempengaruhi Perilaku Pengguna melalui Niat Pengguna yang dipengaruhi oleh Motivasi Hedonis dan Kebiasaan dalam penggunaan Rekam Medis Elektronik. Terdapat peningkatan Perilaku Pengguna yang dipengaruhi langsung oleh Niat Pengguna.

References

Ahmed, Mohammedjud Hassen, Adina Demissie Bogale, Binyam Tilahun, Mulugeta Hayelom Kalayou, Jorn Klein, Shegaw Anagaw Mengiste, and Berhanu Fikadie Endehabtu. 2020. “Intention to Use Electronic Medical Record and Its Predictors among Health Care Providers at Referral Hospitals, North-West Ethiopia, 2019: Using Unified Theory of Acceptance and Use Technology 2(UTAUT2) Model.” BMC Medical Informatics and Decision Making 20 (1). https://doi.org/10.1186/s12911-020-01222-x.

Arfan, Mohamad, Andi Mattulada Amir, and Chalarce Totanan. 2023. “Faktor Yang Mempengaruhi Penggunaan Mandatory Linkaja Pada Pangkalan LPG PT Arba Sons Company Di Kabupaten Donggala” 2 (10).

Audriyani, Fani, and Wahyu Meiranto. 2023. “Penerapan Model UTAUT 2 Terhadap Niat Penggunaan Electronic Payment Shopeepay Di Kota Semarang.” DIPONEGORO JOURNAL OF ACCOUNTING 12 (3): 1–14. http://ejournal-s1.undip.ac.id/index.php/accounting.

Ayu Sieradianto Angelia, Dinda, Ananda Fadia Indah Ramadhani, Nikken Nur Fanydia Ningsih, Program Studi Magister Sains Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Gadjah Mada, and Penulis Korespondensi. 2024. “The Mediating Role of Adoption QR-Code E-Wallets on User Behaviour Peran Mediasi Penerapan E-Wallet QR-Code Terhadap Perilaku Pengguna.” Jurnal Masyarakat Maritim, August. https://doi.org/https://doi.org/10.31629/jmm.v8i2.7236.

Ayukharisma, Milenia, and Dian Budi Santoso. 2024. “Examining Healthcare Profesional’s Acceptance of Electronic Medical Records System Using Extended UTAUT2.” Buana Information Technology and Computer Sciences (BIT and CS) 5 (1). https://doi.org/https://doi.org/10.48009/2_iis_2008_396-401.

Cholifah, Rohman Dijaya, Aisyah Silvia Gracia, and Umi Khoirun Nisak. 2022. “Factors Influencing the Implementation of Electronic Medical Records (Remics) Based on Unified Theory of Acceptance and Use of Technology (UTAUT) in Sidoarjo Hospital Faktor Yang Mempengaruhi Implementasi Rekam Medis Elektronik (Remics) Berdasarkan Teori Unified Theory of Acceptance and Use of Technology (UTAUT) Di RSUD Sidoarjo.” Proceedings of the 1st SENARA 2022 11 (3): 415–26. https://doi.org/https://doi.org/ 10.1055/s-0040-1712466.

Enaizan, Odai, Bilal Eneizan, Mohammad Almaaitah, Ahmad Tawfig Al-Radaideh, and Ashraf Mousa Saleh. 2020. “Effects of Privacy and Security on the Acceptance and Usage of EMR: The Mediating Role of Trust on the Basis of Multiple Perspectives.” Informatics in Medicine Unlocked 21 (January). https://doi.org/10.1016/j.imu.2020.100450.

Faida, Eka Wilda. 2023. Perilaku Penggunaan Teknologi Informasi Rekam Medis Elektronik Dengan Pendekatan UTAUT. Edited by Ahmad Ruhardi. 1st ed. Vol. 1. Tasikmalaya: Perkumpulan Rumah Cemerlang Indonesia.

Faida, Eka Wilda, Stefanus Supriyanto, Setya Haksama, Hosizah Markam, and Amir Ali. 2022. “The Acceptance and Use of Electronic Medical Records in Developing Countries within the Unified Theory of Acceptance and Use of Technology Framework.” Open Access Macedonian Journal of Medical Sciences 10 (E): 326–36. https://doi.org/10.3889/oamjms.2022.8409.

Faida, Eka Wilda, Stefanus Supriyanto, Setya Haksama, Wihasto Suryaningtyas, Widi Astuti, Bambang Nudji, and Siti Nur Hasina. 2022. “The Effect of Performance Expectancy and Behavioral Intention on the Use of Electronic Medical Record (EMR) in Tertier Hospital in Indonesia.” International Journal of Health Sciences, September, 1195–1205. https://doi.org/10.53730/ijhs.v6ns9.12729.

Fardiansyah, Arief., Yuly. Peristiowati, and Mohammad Yusuf. Alamudi. 2023. “Evaluasi Penerimaan Pengguna Sistem Informasi Kesehatan Dengan Menggunakan Model Unified Theory Of Acceptance And Use Of Technology (UTAUT).” Jurnal Penelitian Perawat Profesional 5 (2): 843–48. https://jurnal.globalhealthsciencegroup.com/index.php/JPPP/article/view/1566.

Ghozali, I., and H Latan. 2020. Partial Least Squares, Konsep, Teknik, Dan Aplikasi Menggunakan Program SmartPLS 3.2.9 Untuk Peneliti. Semarang: Universitas diponegoro.

Heijden, Hans. 2004. “User Acceptance of Hedonic Information System.” MIS Quarterly 28 (December):695–704. https://doi.org/10.2307/25148660.

Hong, SeeJoon, J. Y. L. Thong, and K. Y. Tam. 2006. “Understanding Continued Information Technology Usage Behavior: A Comparison of Three Models in the Context of Mobile Internet.” Decision Support Systems 42 (3): 1819–34. https://doi.org/10.1016/j.dss.2006.03.009.

Kapitan, Rifki, Achmad Farich, and Agung Aji. 2023. “Analisis Kesiapan Penerapan Rekam Medis Elektronik Di RSUD Bandar Negara Husada Provinsi Lampung Tahun 2023 Analysis of Readiness to Implement Electronic Medical Records at RSUD Bandar Negara Husada Lampung Province in 2023.” Jurnal Kebijakan Kesehatan Indonesia : JKKI. Vol. 12. https://doi.org/DOI:10.22146/jisph.6536.

Kementerian Kesehatan. 2021. “Profil Kesehatan Indonesia Tahun 2020.”

———. 2022. Profil Kesehatan Indonesia Tahun 2021.

———. 2023. “Profil Kesehatan Indonesia Tahun 2022.”

———. 2024. “Profil Kesehatan Indonesia Tahun 2023.” http://www.kemkes/go.id.

Klappe, Eva S., Nicolette F. De Keizer, and Ronald Cornet. 2020. “Factors Influencing Problem List Use in Electronic Health Records-Application of the Unified Theory of Acceptance and Use of Technology.” Applied Clinical Informatics 11 (3): 415–26. https://doi.org/10.1055/s-0040-1712466.

Lulin, Zhou, Henry Asante Antwi, and Xinglong Xu. 2020. “The Contributing Factors to Nurses Behavioral Intenttion to Use Hospital Informastions Technologies in Ghana.”

Maharani, Naomi, and Wahyu Meiranto. 2024. “Analisis Faktor-Faktor Yang Mempengaruhi Niat Perilaku Penggunaan e-Wallet Terhadap Perilaku Pengguna Dengan Menggunakan Model Unified Theory of Acceptance and Use of Technology 3 (UTAUT 3) Pada Mahasiswa Di Kota Semarang.” DIPONEGORO JOURNAL OF ACCOUNTING 13 (4): 1–15. http://ejournal-s1.undip.ac.id/index.php/accounting.

Muchlis, Husni Abdul, and Wahyu Sulistiadi. 2023. “Evaluasi Rekam Medis Elektronik Menggunakan Model Unified Theory of Acceptance and Use of Technology.” Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) 11 (1). https://doi.org/10.33560/jmiki.v11i1.451.

Muna, Izzatul, Guardian Yoki Sanjaya, Program Pascasarjana Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, and Departemen Kebijakan dan Manajemen Kesehatan. 2023. “Strategi Peningkatan Penerimaan Pengguna Rekam Medis Elektronik Strategies to Increase User Acceptance of Electronic Medical Records.” JURNAL MANAJEMEN PELAYANAN KESEHATAN 26:124–31.

Munawwarah, Haeruddin, and Fairus Prihatin Idris. 2024. “Analisis Motivasi Dan Organizational Citizenship Behavior Terhadap Kualitas Layanan Rawat Inap (Studi Pada Dokter) Di RSUD Latemmamala Soppeng.” Journal of Aafiyah Health Research (JAHR) 2024 5 (2): 69–78. https://doi.org/10.52103/jahr.v5i2.1686.

Prihati, Eko, Septo Pawelas Arso, and Farid Agushybana. 2024. “Assessing the Impact of Visual Educational Interventions on User of Electronic Medical Records in the Inpatient Ward of RSUD. Soeselo, Tegal Regency” 10 (2). https://doi.org/10.33755/jkk.

Purwianti, Lily, and Karen Tio. 2017. “FAKTOR-FAKTOR YANG MEMPENGARUHI BEHAVIOURAL INTENTION” 17 (1): 15–32. http://journal.maranatha.edu/jmm.

Rohmawati, Siti, Agusta Dian Ellina, and Joko. Prasetyo. 2024. “Evaluasi Penerimaan Penggunaan Rekam Medis Elektronik Oleh Petugas Dengan Menggunakan Teori UTAUT 2.” Journal of Telenursing (JOTING) 6 (1): 262–70.

Rosyad, Sabilar, and Mugi Harsono. 2021. “Pentingnya Perceived Usefulness Dan Perceived Ease of Use: Dalam Teknologi Informasi.” Jurnal Ilmiah Ilmu Terapan Universitas Jambi P-ISSN 5.

Rufaidah, Fadhilah. 2024. “Analisis Faktor Yang Berhubungan Dengan Tingkat Kepuasan Pasien Di Pelayanan Poli Umum Puskesmas Langgikima, Konawe Utara.” Journal of Aafiyah Health Research (JAHR) 2024 5 (2): 164–71. https://doi.org/10.52103/jahr.v5i2.1683.

Sary, Wiwiek Indriany, Nurul Alrahmi, Nur Khafifah Bardi, Liskha Ayuningrum, A Aan, and B Syaputra. 2024. “Pengaruh Motivasi Kerja Terhadap Kinerja Pegawai Di Puskesmas Tamaoana.” Journal of Aafiyah Health Research (JAHR) 2024 5 (2): 65–68. https://doi.org/10.52103/jahr.v5i2.1623.

Succi, Melissa J, and Zhiping D Walter. 1999. “Theory of User Acceptance of Information Technologies: An Examination of Health Care Professionals.” Proceedings of the 32nd Hawaii International Conference on System Sciences - 1999 4 (4013): 1–7. https://doi.org/10.1109/HICSS.1999.773013.

Tiorentap, Diva Rizky Amanda. 2020. “Manfaat Penerapan Rekam Medis Elektronik Di Negara Berkembang: Systematic Literature Review.” Health Information Management Journal ISSN. Vol. 8.

Vania, Evi, and Lily Widjaja. 2022. “Analisis Faktor Yang Mempengaruhi Perilaku Penggunaan Sistem Rekam Medik Elektronik Menggunakan Metode UTAUT.” Journal of Hospital Management ISSN. Vol. 5.

Venkatesh, Viswanath, Sam M Walton, James Y L Thong, and Xin Xu. 2012. “Consumer Accceptance of Information Technology : Extending the UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY.” MIS Quarterly 36 (1): 157–78. http://ssrn.com/abstract=2002388.

Downloads

Published

2024-12-11

How to Cite

Rauf, R., Idris, F. P., Baharuddin, A., Yusriani, Y., AP, A. R. A., & Ahri, R. A. (2024). Pengaruh Motivasi Hedonis dan Kebiasaan Terhadap Perilaku Pengguna Melalui Niat Pengguna Rekam Medis Elektronik Berbasis Model UTAUT 2 di RSUD Lamaddukkelleng: The Influence of Motivation Hedonic Motivation and Habits on User Behavior through Intention to Use Electronic Medical Records Electronic Medical Records Based on UTAUT 2 Model at Lamaddukkelleng Hospital. Journal of Aafiyah Health Research (JAHR), 6(1), 1–14. https://doi.org/10.52103/jahr.v6i1.1896