Pengaruh Pemberdayaan Terhadap Kelelahan Kerja dan Kecerdasan Emosional Perawat di RSUD Haji Kota Makassar
DOI:
https://doi.org/10.52103/jahr.v5i1.1579Keywords:
Pemberdayaan, Kelelahan Kerja, Kecerdasan EmosionalAbstract
ABSTRAK
Latar Belakang: Rendahnya mutu pelayanan perawat disebabkan oleh kelelahan kerja. Selain itu faktor kecerdasan emosional juga memiliki pengaruh secara langsung.
Tujuan: Penelitian ini bertujuan untuk menganalisis pengaruh pemberdayaan terhadap kelelahan kerja dan kecerdasan emosional perawat di RSUD Haji Kota Makassar.
Metode: Jenis penelitian yang digunakan dalam penelitian ini adalah kuantitatif dengan pendekatan cross sectional, dengan jumlah responden sebanyak 136 orang.
Hasil: Menunjukkan variabel desire (X1) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 4,515 sedangkan terhadap kecerdasan emosional (Y2) sebesar 9,486. Trust (X2) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 4,852 sedangkan kecerdasan emosional (Y2) sebesar 8,329. Confident (X3) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 4,348 sedangkan kecerdasan emosional (Y2) 7,352. Credibility (X4) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 4,755 sedangkan kecerdasan emosional (Y2) sebesar 8,634. Accountability (X5) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 5,028 sedangkan kecerdasan emosional (Y2) sebesar 10,365. Communication (X6) terhadap kelelahan kerja (Y1) nilai t hitung sebesar 4,720 sedangkan kecerdasan emosional (Y2) sebesar 6,943.
Kesimpulan: Variabel desire, trust, confident, credibility, accountability, dan communication memiliki pengaruh yang signifikan terhadap kelelahan kerja di RSUD Haji Kota Makassar. Pada variabel desire terhadap kecerdasan emosional memiliki pengaruh yang signifikan dengan kelelahan kerja dan kecerdasan emosional di RSUD Haji Kota Makassar. Variabel trust, confident, credibility, accountability, dan communication memiliki pengaruh yang signifikan dengan kecerdasan emosional di RSUD Haji Kota Makassar.
ABSTRACT
Background: Work fatigue is a contributing factor for the poor quality of nursing services. In addition, there is a direct effect from the emotional intelligence aspect.
Objective: The study aimed to examine how empowerment affects the emotional intelligence and work fatigue of nurses at RSUD Haji Makassar City.
Method: This quantitative research employs cross-sectional study design with 136 respondents in total.
Results: Of six variables investigated, the results are demonstrated as follows: desire variable (X1) on work fatigue (Y1) indicated a t count value of 4.515 and on emotional intelligence (Y2) was 9.486; trust (X2) on work fatigue (Y1) had a t count value of 4.852 and on emotional intelligence (Y2) was 8.329; confident (X3) regarding work fatigue (Y1) reported a t count value of 4.348 and on emotional intelligence (Y2) had a value of 7.352; credibility (X4) on work fatigue (Y1) indicated a t count value of 4.755 and on emotional intelligence (Y2) was 8.634; accountability (X5) on work fatigue (Y1) showed a t value of 5.028 and om emotional intelligence (Y2) was 10.365; and communication (X6) on work fatigue (Y1) denoted a t count value of 4.720 and on emotional intelligence (Y2) was 6.943.
Conclusion: Desire, trust, confidence, credibility, accountability, and communication variables have a significant influence on job burnout at the Makassar City Hajj Hospital. The desire variable on emotional intelligence has a significant influence on job burnout and emotional intelligence at the Makassar City Hajj Hospital. The variables of trust, confidence, credibility, accountability, and communication have a significant influence on emotional intelligence at the Makassar City Hajj Hospital.
References
Soran. Job Stress and Performance: the Mediating Effect of Emotional Intelligence. Eur J Bus Soc Sci. 2019;Vol 3 No 5.
Sulistyono. The Mediation Effect of Work Stress on Workload, Work Condition, and Loan Collection Performance. Russ J Agric Socio-Economic Sci. 2019;Vol 80 No.
Indira dkk. Pengaruh Kecerdasan Emosional dan Kecerdasan Spiritual Terhadap Kinerja. J Ilmu Adm Bisnis Univ Jember. 2018;Vol 3 No 2.
Ngatimun et al. Occupational Stress as Mediator of Relationship between Workload, Emotional Intelligence and Teacher’s Performance in Probolinggo Regency. Owner. 2020;Vol 4 No 1.
Samsir AAH, Muchlis N, Baharuddin A. Hubungan Keselamatan dan Kesehatan Kerja (K3) Terhadap Produktivitas Kerja Karyawan Pada PT PLN (Persero) ULP Sungguminasa. WOPHJ [Internet]. 2023;4(2):195–207. Available from: https://doi.org/10.52103/jmch.v4i3.1122JournalHomepage:https://pasca-umi.ac.id/index.php/jmch
Perrewe L dkk. Are Work Stress Relationships Universal? A nine-region Examination of Role Stressors, General Self-Efficacy, and Burnout. J Int Manag. 2019;Vol 8 No 4.
Surya Saputra. Pengaruh Beban Kerja dan Pemberdayaan Terhadap Kecerdasan Emosional dan Kelelahan Kerja (Burnout) Pada Mahasiswa Profesi Dokter Gigi di RSGMP Unhas. J Muslim Community Heal. 2020;Vol 3 No 2.
Mallapiang F, Alam S, Suyuti AA. Faktor yang Berhubungan dengan Kelelahan Kerja Pada Perawat IGD di RSUD Haji Makassar Tahun 2014. Al-Sihah Public Heal Sci J. 2016;8(1):39–48.
Alam R. Pengaruh Pemberdayaan Terhadap Kelelahan Kerja Dan Kecerdasan Emosional Perawat Dan Bidan Pada Rumah Sakit Rujukan Di Sulawesi Selatan. EKUITAS (Jurnal Ekon dan Keuangan). 2010;14(2):187–209.
Pines dkk. Burnout: From Tedium to Personal Growth. New York: Macmillan; 2019.
Aroson. Exploring the Relevance of Burnout to Mexican Blue Collar Woman. J Vovational Behav. 2020;Vol 47 No.
Rizzo. Role conflict and ambiguity in complex organizations. Adm Sci Q. 2019;15(2).
Greco P, Laschinger HKS, Wong C. Leader empowering behaviours, staff nurse empowerment and work engagement/burnout. Can J Nurs Leadersh. 2006;19(4):41–56.
Yagil D. The relationship of service provider power motivation, empowerment and burnout to customer satisfaction. Int J Serv Ind Manag [Internet]. 2006;17(3):258–70. Available from: https://www.emerald.com/insight/content/doi/10.1108/09564230610667104/full/html
Leovani E. Implementasi Model Pemberdayaan Karyawan (Employee Empowerment) Di Pt Fifgroup Tbk Cabang Palembang. J Manaj. 2017;20(2):245–61.
Bardi, Khafifah N, Mukhlis N, Baharuddin A, Suharni, Samsualam, Aril Ahri R. Pengukuran Kinerja Petugas Kesehatan Berdasarkan Kriteria Malcolm Baldrige. J Muslim Community Heal [Internet]. 2023;4(3):28–39.
Hamsal, Hendriani S, Sukri A. Communication Soft Skills In Empowering Human Resources Soft Skill Komunikasi Pada Pemberdayaan Sumber Daya Manusia. Manag Stud Entrep J [Internet]. 2023;4(3):2281–96. Available from: http://journal.yrpipku.com/index.php/msej
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Journal of Aafiyah Health Research (JAHR)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
